Privacy Policy
GAIMS · Global Association of Indian Medical Students
The GAIMS Portal is operated by the Global Association of Indian Medical Students (GAIMS). This Privacy Policy explains how we collect, use, store, and protect your personal information. By using the Platform, you agree to the practices described here.
Effective Date: To be announced. Last Updated: March 2025.
1. Scope of This Privacy Policy
This Privacy Policy applies to all visitors, registered members, administrators, office bearers, committee leads, chapter officials, IT team users, event participants, volunteers, and individuals using any public pages of the GAIMS Portal. It does not apply to offline communications or third-party platforms that may be linked from the Portal.
2. Who Uses the GAIMS Portal
- Visitors — individuals who browse public pages without logging in.
- Members — registered GAIMS members with active portal accounts.
- Administrators / Officials — authorized individuals who manage organizational operations on the Platform.
- Technical / IT Users — personnel responsible for platform maintenance and technical operations.
3. Information We Collect
A. Information You Provide Directly
- Full name, email address, mobile number, WhatsApp number
- Date of birth, gender, college name, course, academic year
- City, state, country, postal address
- Profile photo, student proof documents, government-issued ID details
- Membership details and payment information
- Committee, chapter, and role preferences
- Event registration details and uploaded files
- Support requests and correspondence
B. Information Collected Automatically
- IP address, browser type, operating system, device type
- Login timestamps, session activity, pages visited, referral source
- Click data, crash reports, cookies, and inferred location
- Security logs and access records
C. Information From Third-Party Services
When you use Google Sign-In, payment gateways, email delivery services, analytics tools, or file storage providers, these services may provide us with your name, email address, profile image, and payment status in accordance with their own policies.
4. How We Use Your Information
- Account creation, management, and identity verification
- Processing membership registrations and approvals
- Managing memberships and issuing certificates
- Processing payments and financial records
- Facilitating committee assignments, events, and projects
- Sending important communications and notifications
- Providing member support and resolving disputes
- Improving portal performance and user experience
- Maintaining audit trails and operational records
- Detecting fraud and ensuring platform security
- Complying with legal and regulatory requirements
- Generating aggregate analytics and reports
5. Legal Basis
We process your personal information on the following legal bases:
- Consent — where you have given explicit consent
- Service provision — to fulfil our contractual obligations to you
- Membership obligations — to administer your GAIMS membership
- Legitimate administrative interests — for organizational operations
- Legal obligations — to comply with applicable laws and regulations
- Safety and security — to protect users and the platform
7. Visibility of Information
Certain information may be visible to other members or the public:
- Your name, profile photo, role, and chapter may appear in member directories visible to other authenticated members.
- Certificate verification data may be publicly accessible via unique verification links.
- Officials may have public-facing profiles as part of organizational transparency.
GAIMS takes measures to minimize unnecessary exposure of personal information.
9. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this Policy. Specific retention considerations include membership administration, certificate records, audit trails, regulatory compliance, dispute resolution, fraud prevention, and legal recordkeeping. The appropriate retention period is determined by the nature of the data and the applicable legal requirements.
10. Account Deletion
You may request deletion of your account and associated personal information by contacting GAIMS. Deletion requests are subject to legal, compliance, and institutional requirements. Records relating to payments, issued certificates, compliance obligations, and audit logs may be retained even after account deletion as required by law or organizational policy.
11. Data Security
GAIMS implements appropriate technical and organizational security measures, including:
- Secure access controls and role-based permissions
- Encryption of data in transit (HTTPS/TLS)
- Comprehensive audit logging
- Restricted administrative access
- Continuous security monitoring
- Backup and recovery procedures
- File access controls and storage security
No system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security against all threats.
12. Children and Minors
The GAIMS Portal is intended for individuals 18 years of age and above. GAIMS does not knowingly permit minors to register or use the Platform. If we become aware that a minor has provided personal information, we will take steps to remove that information promptly. Please refer to our Child Safety Policy for further details.
13. Third-Party Links
The GAIMS Portal may contain links to third-party websites and services. GAIMS is not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any external sites you visit.
14. Your Rights
Subject to applicable law, you have the right to:
- Access the personal information we hold about you
- Correct or update inaccurate information
- Request deletion of your personal information (where appropriate)
- Withdraw consent you have previously given
- Object to certain types of processing
- Request clarification about how your data is used
To exercise any of these rights, please contact GAIMS using the details in the Complaints & Contact section below.
15. Communications
GAIMS may send you the following types of communications:
- Membership updates and renewal reminders
- Onboarding and account setup guidance
- Payment confirmations and receipts
- Event registrations and announcements
- Certificate issuance notifications
- Role and committee assignment updates
- General organizational announcements
- Security alerts and account notices
Essential communications related to account security, compliance, or membership status may be sent when necessary, regardless of communication preferences.
16. International Use
The GAIMS Portal serves members from multiple countries. Your personal information may be processed in jurisdictions where GAIMS or its service providers operate. GAIMS applies appropriate safeguards when transferring data across borders, consistent with applicable data protection requirements.
17. Complaints & Contact
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:
- Email: support@gaims.org
- Privacy: privacy@gaims.org
- Website: portal.gaims.org
We will make every effort to respond to your inquiry in a timely manner.
18. Changes to This Policy
GAIMS may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. Updated versions will be posted on this page with a revised effective date. Your continued use of the Platform after any updates constitutes your acceptance of the revised Policy.